Raise an issue or appeal
When should I raise an issue vs. appeal?
If you believe a former employee should not be eligible for benefits you should raise an issue. After an issue is raised we will send you a determination. If you believe the determination is incorrect you can choose to appeal.
Video about raising and issue vs. appealing and how to file an appeal.
Raise an Issue (video, 10:05)Raise an issue
If you believe your former employee should not be eligible for benefits or your account should not be charged.