skip to content
Primary navigation

User maintenance: Add a user (role assignment)

To add a user to your employer account:

  1. Log in to your account at
  2. On My Home Page, click User Maintenance.
  3. Click Employer Roles.
  4. Click New. The Employer User Information page opens.
  5. Enter the new user's information. (See example)

    • To begin access at a later date, enter the date in the Beginning Start Date field.
    • To assign access only until a certain date, enter a date in the Effective End Date field (the date cannot be earlier than the current date).
    • To assign access indefinitely, leave the Effective End Date field blank.
  1. Enter the user's password information.

    • Create and enter an 8 character password for online access
    • If applicable, create a PIN (personal identification number) for IVR (Interactive Voice Response)

  2. Select the user roles you want the user to have.
  3. Click Save. The Assigned Roles page opens.
  4. Under Assigned Reporting Units for Wage Detail Update and Submit, click Assign Employer Reporting Units. (See example)
  5. On the next page, select the reporting unit(s) for each role you want this user to access. You will have the option to assign all employer reporting units or individual reporting units to this user for each role. (See example)

    • Assign All Employer Reporting Units: Under Select Employer Reporting Units, click the checkbox to assign that role to all reporting units. Doing this will allow the user access to all of your current and future reporting units. If your account has just one reporting unit, choose this option.
    • Individual Reporting Unit Authorization: Under Available Employer Reporting Units, click the Add checkbox of each individual reporting unit to be assigned.

  6. Click Save. The next page displays the message The Assignment was processed successfully .
back to top