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Holiday Schedule

Refer to the schedule below for the days and times to make your request for benefit payment or to speak to a Customer Service Representative during the upcoming holidays.

Reminder: On holidays when your bank is closed, please allow additional time for a payment to reach your bank account or debit card.

November 2019

November 2019 calendar with Monday, November 11th; Thursday, November 28th and Friday, November 29th highlighted.

Monday, November 11 - Veterans Day

  • Online open: 6 a.m. to 6 p.m.
  • Phone to request benefit payments: Not available on Mondays
  • State offices closed.

Thursday, November 28 - Thanksgiving Day

  • Online and phone: Not available.
  • State offices closed.

Friday, November 29 - Day after Thanksgiving holiday

  • Online and phone open: 6 a.m. to 6 p.m.
  • State offices closed.

December 2019

December 2019 calendar with Wednesday, December 25th highlighted.

Wednesday, December 25 - Christmas Day

  • Online and phone: Not available.
  • State offices closed.


January 2020

January 2020 calendar with Wednesday, January 1st and Monday, January 20th highlighted.

Wednesday, January 1 - New Year's Day

  • Online open: 6 a.m. to 6 p.m.
  • Phone to request benefit payments: See phone schedule.
  • State offices closed.

Monday, January 20 - Martin Luther King Day

  • Online open: 6 a.m. to 6 p.m.
  • Phone to request benefit payments: Not available on Mondays.
  • State offices closed.

February 2020

February 2019 calendar with Monday, February 17 highlighted.

Monday, February 17 - Presidents' Day

  • Online open: 6 a.m. to 6 p.m.
  • Phone to request benefit payments: Not available on Mondays.
  • State offices closed.
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