Winter holiday schedule

Refer to the schedule below for the days and times to make your request for benefit payment or to speak to a Customer Service Representative during the upcoming winter holidays.

Reminder: On holidays when your bank is closed, please allow additional time for a payment to reach your bank account or debit card.

January 2026

January 2026 calendar highlighting the date our office is closed for New Years and Martin Luther King Jr. Day

Thursday, January 1 - New Year's Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: See phone schedule.
  • State offices closed.

Monday, January 19 - Martin Luther King, Jr. Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: Not available on Mondays.
  • State offices closed.


February 2026

February 2026 calendar highlighting the date our office is closed for Presidents' Day

Monday, February 16 - Presidents' Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: Not available on Mondays.
  • State offices closed.