Reference: Minnesota Law, §268.047, §268.085 and §268.095
When you Raise an Issue, you are telling us that you have a question regarding your former employee's eligibility for unemployment benefits or whether your account should be affected if benefits are paid to that employee. We appreciate your help in limiting benefit payments to only those applicants who meet program eligibility requirements. This helps us maintain program integrity and helps you limit charges to your account to only those benefits that should be paid.
Click the Raise an Issue video link below to learn more about raising an issue.
Most issues are raised by the applicant himself or herself when completing their initial application or weekly request for benefits. As an employer, you can also raise an issue if you believe the applicant should not be eligible for benefits or your account should not be charged. Once an issue is raised, we will send both you and the applicant a Request for Information. The Request for Information will also be made available online inside your account. We use the information provided by you and the applicant to establish the facts of the issue and make a determination of eligibility or ineligibility which is mailed to both parties.
Request for Information: How it Affects Your Account (video, 8:19)
You should raise your issue within 10 days of the date of the mailed determination, if possible. Doing so later may cause unnecessary charges to your account. Reference Raise an Issue in the Employer Self-Service System User Guide for step-by-step instructions.
Video tutorials are provided to assist you in using Minnesota’s Employer Self-Service System. Every effort has been made to ensure that the information provided is accurate and conforms with both Minnesota and Federal Unemployment Insurance Law. Statements are intended for general information only and do not have the effect of the law. If you have a question about your employer account, call Customer Service.