skip to content

Make pending payment

To make a payment for your clients when there is a pending payment:

  1. Log in to your agent account.
  2. On My Home Page, click Payment Information.
  3. Click Make Payment. The Payment Options page opens (see example).
  4. Select a Payment Option link, and then continue with the corresponding steps.

    • Make full payment for all assigned employers - to make a single payment from the agent's bank account.
    • Make payment based on previously submitted information - to make a single payment from the agent's bank account in the amount determined by the agent.
    • Edit previously submitted information - to edit a payment on a clients account.
    • Delete previously submitted information
    • Upload payment application file

Make full payment for all assigned employers:

  1. Enter your bank account information in the Routing Transit and Bank Account Number fields. Enter the Payment Effective Date; select the Account Type from drop down menu, and then click Next.
  2. Review payment information, click Submit.
  3. The Receipt of Payment page displays.

Make payment based on previously submitted information:

  1. Enter your banking account information in the Routing Transit and Bank Account Number fields. Enter the Payment Effective Date; select the Account Type from drop down menu, and then click Next.
  2. Review payment information, click Submit.
  3. The Receipt of Payment page displays.

Edit previously submitted information:

  1. Select the Pay All Employer Accounts in Full link if you choose to pay the entire amount due on each employer account or enter/edit the payment amount for each employer, click Make Payment.

    NOTE:

    • Under Search Payment Details, you can:

      1. refine your search to look for one specific employer by entering the employer account number or employer name, click Search. Or,
      2. check the box Display Accounts with Debits Only, to view only your clients that have an amount due on their account, click Search.

    • If there are multiple pages, click Save before moving to the next page.

  2. Enter your banking account information in the Routing Transit and Bank Account Number fields. Enter the Payment Effective Date; select the Account Type from drop down menu, and then click Next.
  3. Review payment information, click Submit.
  4. The Receipt of payment page displays.

Delete previously submitted information:

  1. The following warning message will display: "all unsubmitted payment details based on payment application file uploads and online edits $$ will be lost", click Submit.
  2. The Agent Information page will display indicating all unsubmitted payment information has been deleted.

Upload payment application file:upload

  1. Click on Browse to locate your file.
  2. Select the name of the file to be uploaded, click Open. The title of your wage detail file should appear in the Browse box, click Submit.
  3. Review uploaded information, and then click Make Payment.
  4. Enter your banking account information in the Routing Transit and Bank Account Number fields. Enter the Payment Effective Date; select the Account Type from drop down menu, and then click Next.
  5. Review electronic check information, and then click Submit.
  6. The Receipt of Payment page displays.
back to top