Monday-Friday, 8:00 a.m. to 4:30 p.m., except on holidays.
Twin Cities area: 651-296-3644
Greater Minnesota: 1-877-898-9090
TTY for the hearing impaired: 1-866-814-1252
Automated phone instructions
- Twin Cities area: 651-296-3644
- Greater Minnesota: 1-877-898-9090;
- TTY - for the hearing impaired: 1-866-814-1252
Step 1: Make your language choice: press
1 for English, 2 for Spanish, 3 for Hmong, or 4 for Somali
(If you need another language, press 1 and follow the steps below to speak to a representative and request an interpreter.)
Step 2: Enter your Social Security number and password followed by the # key.
OR -If you are not asked to enter your password, press 2, and then press 0 to speak to a representative.
Step 3: Press 2 for other options;
Step 4: Press 3 for answers to commonly asked questions or to speak with a representative.
Step 5: Press 0 to speak to a representative.
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Tips to avoid locking your account