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Agent User Guide: Submit an appeal (determinations and decisions)

Follow these steps to submit an appeal on a determination or decision for benefits involving an applicant. Employers must assign the Benefit Account Update and Submit role to their agent in order for the agent to submit an appeal on their behalf.

Effective April 1, 2010, Minnesota Law, §268.103, Subd. 2a. requires that all appeals filed by agents on behalf of an employer must be filed online. This is effective for all department determinations and unemployment law judge decisions issued on or after that date. Use of another method of filing by an agent does not constitute an appeal. Agents, who have not been assigned the proper role to file an employer's appeal online, must instruct the employer to file the appeal.

(For Tax Rates, Succession, Worker Status and Personal Liability Issues or Election of Coverage appeals, see Submit an Appeal: Tax rates and successions.)

To submit an appeal electronically:

  1. Log in to your agent account.
  2. On My Home Page, click Searches.
  3. Click Employer Search.
  4. Enter the employer's name or account number, and then click Search.
  5. Select the employer's name to be viewed. The selected employer's Employer Home page will display.
  6. On the employer's Home Page, click Determinations and Issue Summary.
  7. Under Applicants for Review, select the applicant's Social Security number (SSN).

    If the applicant is not listed, see Submit an Appeal Using Custom Search below.

  8. Under Action Item, select the link for the Determination or Decision you want to appeal.
  9. Click the File an Appeal link.
  10. Click File Appeal.
  11. Enter Contact Information and Hearing Details, click Next.

    Note: If you indicate in the Hearing Details that the employer will:

    • Be represented by an attorney
      The Attorney Representation page will open. Enter required contact information, and then click Next.
    • Present witnesses other than the contact person
      The Witness List page will open. Enter the required information, and then click Next.

  12. Under Appeal Schedule - Selection, select the option button for the date and time of the hearing you want to attend, and then click Next.
  13. Review the contact information, hearing details and scheduling information.
    • To change entered information, click Modify.
    • To submit your appeal, click Confirm.

To have evidence considered in the hearing:

  1. Fax* or mail your evidence five or more days before the hearing along with the Appeal Document Submission Form included with your Notice of Appeal to both the:
    • Appeals office, and
    • opposing party.
  1. Notify the Appeals office that you've sent the opposing party a copy of the evidence.

*The Appeals Office fax # is: 651-205-4007. Do not ever use a different fax number unless instructed to do so.

Custom search

To submit an appeal using Custom Search:

  1. On My Home Page, click Determinations and Issue Summary.
  2. Under the Instructions section, click Custom Search.
  3. Enter the Social Security number or last name of the applicant you want to appeal, click Search.
  4. Under Custom Search Results, locate the Determination or Decision you want to appeal, and then click the person's ssn link.
  5. Click the File an Appeal link.
  6. Click File Appeal.
  7. Enter Contact Information and Hearing Details, click Next.

    Note: If you indicate in the Hearing Details that the employer will:

    • Be represented by an attorney
      The Attorney Representation page will open. Enter required contact information, and then click Next.
    • Present witnesses other than the contact person
      The Witness List page will open. Enter the required information, and then click Next.

  8. Under Appeal Schedule - Selection, select the option button for the date and time of the hearing you want to attend, and then click Next.
  9. Review the contact information, hearing details and scheduling information.
    • To change entered information, click Modify.
    • To submit your appeal, click Confirm.
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