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Agent Self-Service System User Guide

Effective April 1, 2010, Minnesota Law, §268.103, Subd. 2a. requires that all appeals filed by agents on behalf of an employer must be filed online. This is effective for all department determinations and unemployment law judge decisions issued on or after that date. Refer to Submit an Appeal, under Agents Performing Employer Procedures below for step-by-step instructions.

The Minnesota Unemployment Insurance (UI) Program produced this step-by-step user guide to assist agents manage both their account and their clients' accounts online.

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