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Information Handbook

Using your password

Your password and Social Security number:

  • Allow you to securely access your benefit account.
  • Serve as an electronic signature.
  • Keep your data private.

If you forget your password, you can reset it: reset

  • Online at www.uimn.org:
    1. Log in to your account.
    2. Enter your Social Security number, select the checkbox "Forgot your password," and then select Login.
    3. Answer the security question* you chose when you applied for benefits.
  • By phone:
    1. Call the automated phone system.
    2. Make your language choice: English, Spanish, Hmong, or Somali.
      (If you need another language, follow the steps on the Contact Customer Service page to speak to a representative and request an interpreter.)
    3. Enter your Social Security number.
    4. Enter your password and then press the # key.
    5. Press 1 to reset your password.
    6. Answer the security question* you chose when you applied for benefits.

*If you forgot the answer to your security question, call Customer Service to have a temporary password mailed to you.

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