Customer Service Representative are available Monday-Friday, 8:00 a.m. to 4:30 p.m., except on the following holidays:
| New Year's Day | January 1, 2024 |
| Martin Luther King Jr. Day | January 15, 2024 |
| Presidents' Day | February 19, 2024 |
| Memorial Day | May 27, 2024 |
| Juneteenth | June 19, 2024 |
| Independence Day | July 4, 2024 |
| Labor Day | September 2, 2024 |
| Veterans Day | November 11, 2024 |
| Thanksgiving | November 28, 2024 |
| Thanksgiving Friday | November 29, 2024 |
| Christmas Day | December 25, 2024 |
| New Year's Day | January 1, 2025 |
| Martin Luther King Jr. Day | January 20, 2025 |
| Presidents' Day | February 17, 2025 |
| Memorial Day | May 26, 2025 |
| Juneteenth | June 19, 2025 |
| Independence Day | July 4, 2025 |
| Labor Day | September 1, 2025 |
| Veterans Day | November 11, 2025 |
| Thanksgiving | November 27, 2025 |
| Thanksgiving Friday | November 28, 2025 |
| Christmas Day | December 25, 2025 |
System availability - Check routine and special system down times.
