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How Do I Get a Card

How do I sign up for an unemployment debit card?

During your initial application, if you do not sign up for direct deposit to your bank account and you are due a payment, you will automatically be mailed an unemployment debit card. If you currently have direct deposit and you would like to switch to an unemployment debit card, you can cancel your direct deposit request by going online and logging in to your account.

Can I request a second card for another individual such as a family member?

No. Only the person receiving payments on the card will receive a card.

When the card is sent in the mail, what does the envelope look like?

For security reasons, the card will arrive in a plain, white, windowed envelope with a Fargo, North Dakota (ND) return address.

What information or instructions come with the card?

The card comes with:

  • Instructions on how to activate the card.
  • The cardholder agreement, which discloses fees, terms and conditions.
  • An informational flyer detailing where and how the card can be used.
  • The U.S. Bank Privacy Pledge.
  • A Visa Purchase Security Guide to Benefits.

What do I do after I receive the card?

After receiving the card in the mail, you must call ReliaCard Visa customer service at 1-866-276-5114 to activate the card and choose your PIN. You cannot use the card until it has been activated. Cash withdrawals at ATMs require use of your PIN. Again, for security reasons, it is important that you pick a PIN that only you would know. Do not share your PIN or the card with anyone. You should never write your PIN on your card.

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